Control Centre Services

All security pathways converge at the Securitas regional intervention centres – these direct intervention forces, maintain client contact details and carry out assignments at all times. In addition, Intervention Centres make use of digital image transmission to complement surveillance assignments and also offer travel security thanks to GPS-based monitoring. Clients enjoy the benefit of centrally monitored security and rapid and appropriate response in an emergency.

24-hour availability:

• Stand-by Services: receipt of your calls 24 hours a day, ensuring that your customers can reach you at any time
• Order service: execution of orders and passing on of messages at specific times
• Control calls: checks by telephone to ensure that employees working alone in a factory or private persons requiring supervision are OK
• Emergency calls: receipt of emergency calls from lifts or underground car parks
• Remote video surveillance: continuous or event-related visual surveillance of properties, areas, combined access controls
• Personal emergency calls and location of persons: with a mobile emergency and location system, frail people as well as persons working alone can be connected to the Security Control Centre with a single press of a button, and be located by satellite. This means that immediate assistance – whether from ambulance, police or fire brigade – is guaranteed
• Vehicle location: satellite surveillance of vehicles by means of state-of-the-art GPS technology, in the event of an emergency, the exact position of the vehicle is identified and the police informed if necessary

Constant availability and readiness to respond play a vital role in business, public and private security. The Control Centre is the perfect 24-hour hub, rapidly initiating countermeasures in emergencies.